Are you an IT support company? Currently managing more than two BackupAssist customer installations?
We’d love your help in making this much-requested new feature the best it can possibly can be…
remote
Remote support tools: Which of them do you prefer?
We get a lot of requests regarding the remote support tool we choose to use when taking control of customer PC’s. For many years we’ve been using one such tool that we refer to as ‘rs.exe’.
This is actually a free customised tool based on the ‘Ultra VNC Single Click’ package http://www.uvnc.com/docs/uvnc-sc.html.