05
Jul
Support queries shared: The pitfalls of bare metal backups that include multiple disks
I came across an issue on a support call the other day I thought worth sharing as it's bound to be something a few of you will see too.
The customer I was talking to was using the Windows imaging engine in BackupAssist to back up both their system drive 'C:' and a large data drive 'D:' (used for every day document storage etc.).
This was working just as expected and backups were updating quickly to a local USB hard drive when the inevitable happened - they had a local hard drive failure and of course wanted to perform a bare metal recovery from the last good image backup.
You may have picked up on the grapevine (or the phone when talking to us!), that there's an exciting new version of BackupAssist in the offing.
Well, I can confirm the rumours, version 6.4 is due to include both advanced iSCSI support and RecoverAssist, which will make life considerably easier for those of you performing image backups and bare metal restores on 2008/R2/SBS/Hyper-V/Win7/Vista.