Blog

09 Jan

BackupAssist imaging jobs utilise the Microsoft Windows imaging engine to backup and write your data. As some of you may already be aware, there is a known Microsoft issue when using the Windows imaging engine to back up to a destination drive that is utilising 4K bytes per cluster. This typically relates to the larger (>2TB) USB hard drives that are now becoming more common. Some hard drives can be reformatted using 512 bytes per cluster rather than 4K bytes per cluster but unfortunately not all have this option.
15:25 / BackupAssist / Tech tips
08 Jan

We have seen two separate issues recently where MailStore had been configured to use directory services to synchronise its user list with an external source. One being an MDaemon mail server and the other on a machine running Kerio Connect. In both cases, even though the IMAP user account details were correct, the password check failed with an error that suggested a bad authentication result.
14:42 / MailStore / Support queries shared / Tech tips
02 Jan

Best wishes for 2013 Happy New Year everyone. A big thank you to all of you who've shown support, whether it's by using one of our products or simply by visiting our blog pages occasionally. From all of the team here at Zen Software, we hope you have a happy, healthy and prosperous 2013. As those resolutions start to kick in and we're looking forward to making sure we start  2013 in the best way possible, I wanted to stop for just a moment and share with you which of the posts on the blog were most popular in 2012. You never know, you might just have missed a gem or two!
12:53 / BackupAssist / MailStore / MDaemon / News
20 Dec

As you can imagine, this one's got the potential to cause a fair amount of head-scratching - I see it quite a lot too. Symptoms are that messages are being incorrectly quarantined by MDaemon's security module SecurityPlus even though the message is from a trusted sender and the attachment is clean of any viruses. Typically when we look into these examples there is one common factor.
09:24 / MDaemon / Support queries shared / Tech tips
19 Dec

BackupAssist version 7 sees the first iteration of a great new central administration console  for remote control access. Administrators can now manage all of their local network installations of BackupAssist through one single web interface hosted by a central nominated BackupAssist installation. All backup jobs and reports from your various installations can be quickly monitored and remote control sessions can be launched to manage a specific installation for changes. In effect, administrators no longer need to remotely log in to a BackupAssist server to manage all of its settings.
12:47 / BackupAssist / News
14 Dec

We're basically a bunch of petrolheads here at Zen Software, so when it came to choosing an event to thank our partners for their support, it was always likely to involve engines of some kind. As we've been on a fair few track days between us, we all agreed it might be a nice idea to mix it up a bit and instead thought it would be nice to try playing in the sand...
09:22 / BackupAssist / MailStore / MDaemon / News