Support queries shared: Rsync backups to QNAP failing

If you’re not already familiar with Rsync, it’s the method (or ‘protocol’ to be posh about it) that BackupAssist uses to send data off-site to locations such as NAS boxes or to other servers.

QNAP make a NAS device that’s popular with our customers and this week I came across an issue with backing up via Rsync to it that I’ve seen before…

…cue helpful (hopefully) blog post!

Continue reading

How to share mailbox access across users with MailStore

Something I get asked for by MailStore customers on a regular basis is an easy way for one user to search for messages within another’s archive.

One approach to this would simply be to log into the MailStore client as an Administrator, which would give you full rights over all the user archives but this is only really useful for one-off access – there is a much more elegant way to tackle this…

Continue reading