In the latest version of BackupAssist (7.3.1), there was a change to the activation process I'd like to make you aware of as it's understandably catching a few customers out.
In the latest version there was a change implemented to help ensure that as a customer you're on the 'local' build of the software, complete with support links that point back to our technical team here in the UK.
We often get support queries where the PC clock has been the cause of an issue but never have I seen a few minutes of drift make such a difference.
This one isn't actually specific to BackupAssist but it did rear its head with a customer who happened to be storing their backups on a local NAS. The backup job in question was a 'file protection' one, so the simple backup of files to a local network share as a destination. The job had run fine for many days without errors but suddenly overnight the job would fail with an error like the one below:-
