With 205 million messages being sent every day, email still remains one of the most popular ways to communicate, which means the mailboxes of many businesses today contain all manner of information concerning both customers and staff.
Whether it’s bank details, employment contracts, IP addresses or altogether more sensitive information, the introduction of the Global Data Protection Regulation (GDPR) in May next year will force companies to take the responsibility of managing this data seriously.
Almost exactly three years after its release and with 320 service providers under their belts, MailStore today introduce a new and simplified price model for the Service Provider Edition of their popular email archiving software for Office365, Exchange, MDaemon and other mail platforms.
The changes will be welcome news if you’re an IT support company wanting to ‘dip your toes’ in the services market without a large upfront commitment. Plus existing customers should be pleased to see improved margins as a result of lower ongoing costs too.
Straight out of the box, when you perform searches of your archived email as a MailStore user, it looks for your keywords in the header, body and subject of your messages. What you may not know, however, is that it also has the ability to search within some attachment types too if you enable the feature.
I’ve found this to be incredibly helpful when looking back over conversations with customers, helping me find invoice or project references for example, and I’m sure you’ll find it useful in your working day too.
Attachment searching is actually enabled by default, but it’s limited to only .txt and .HTML file extensions, so you’re not using its full potential.
In this short post, I’ll show you how to enable the feature and get MailStore to re-index your historic email so it works for that too.
Back in April 2014, support for Exchange 2003 was officially brought to a close by Microsoft. Among those impacted were the vast number of smaller companies using the hugely popular Small Business Server 2003.
Many moved across to alternative solutions early doors, but faced with unwanted expense and the potential for significant disruption, many sensibly remained firmly in the “if it ain’t broke, don’t fix it” camp, putting off the decision for as long as possible.
Today sees the latest point release in the roadmap of German developer MailStore, and in addition to a long list of fixes there are a couple of interesting new developments which have caught our collective Zen Software eye.
Version 9.2’s ‘juicy bits’ that I’ll talk a little more about in this post include:
Independence from the Windows scheduler
A great new synchronisation feature for users of Office 365
Better handling of large search results in the MailStore clients