E-mail archiving is an indispensable tool in the armoury of any company looking for a secure but accessible way of storing email. It’s also an excellent way to tick a number of the boxes of the General Data Protection Regulation (GDPR).
I touched on this topic in a recent YouTube video and today the German vendor MailStore have released a new whitepaper detailing exactly how to fully support your GDPR compliance customers, available here.
Straight out of the box, when you perform searches of your archived email as a MailStore user, it looks for your keywords in the header, body and subject of your messages. What you may not know, however, is that it also has the ability to search within some attachment types too if you enable the feature.
I’ve found this to be incredibly helpful when looking back over conversations with customers, helping me find invoice or project references for example, and I’m sure you’ll find it useful in your working day too.
Attachment searching is actually enabled by default, but it’s limited to only .txt and .HTML file extensions, so you’re not using its full potential.
In this short post, I’ll show you how to enable the feature and get MailStore to re-index your historic email so it works for that too.
In the first major release since the company’s acquisition by backup giant Carbonite, MailStore’s development team today bring us the most secure version we’ve seen to date of their popular archiving software.
Against a backdrop of increased Internet crime and social engineering threats, we see the German development team really zero in on security enhancements in this latest release – while continuing to make life easier for administrators.
Ironically, small companies are often the ones most vulnerable to the consequences of both data loss and legal action. MailStore provides a perfect, unmodified copy of all messages and headers so you’re always in possession of what could end up being evidence, just in case it’s ever needed. The fast search is also just an extremely useful tool for saving the time it takes employees to perform searches for emails.