Support queries shared: Office365 aliases and archiving with MailStore

As Office365 and other hosted Exchange platforms continue to attract more users, we're starting to see more demand from customers looking for a way to keep an offline copy of their data 'just in case' the unthinkable should happen. MailStore is perfect for automating this process, and while there's a good setup guide online to cover the basics, last week a customer called in asking for help with the more 'niche' requirement of setting up MailStore to archive email going to aliases in O365.