Network shares stopped working in BackupAssist? It’s just a matter of time.

BackupAssist Technical Support InsightWe often get support queries where the PC clock has been the cause of an issue but never have I seen a few minutes of drift make such a difference.

This one isn’t actually specific to BackupAssist but it did rear its head with a customer who happened to be storing their backups on a local NAS. The backup job in question was a ‘file protection’ one, so the simple backup of files to a local network share as a destination. The job had run fine for many days without errors but suddenly overnight the job would fail with an error like the one below:-

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Support Query Shared: ‘Drive Cannot Find the Sector Requested’ errors on HP Proliant Gen8 Servers

We have seen two instances recently where BackupAssist has been used to run an image job on HP Proliant servers but the job fails 98% through the image of the C: drive with the error ‘Drive Cannot Find the Sector Requested’.

This would usually point to physical drive sector issues and a possible dying disk, but after some further investigation it would appear that this is actually a specific issue to do with the pre-installed status of System partitions on HP Proliant range of Server platforms.

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