13
Mar
How to share mailbox access across users with MailStore
Something I get asked for by MailStore customers on a regular basis is an easy way for one user to search for messages within another's archive.
One approach to this would simply be to log into the MailStore client as an Administrator, which would give you full rights over all the user archives but this is only really useful for one-off access - there is a much more elegant way to tackle this...
Depending upon on the design of your network, it may not always be possible to let MailStore Server automatically synchronise its list of user accounts with your Active Directory.
If that's the case, you way well find the alternative is to add users manually.
One of the things I like about MailStore is the simplicity with which local users can be managed, so I wanted to take a moment to provide you with an overview of the various options available to you in this area.
Before I start, I should point out, that for each member of staff having their email archived, an account must be created in MailStore and a user licence allocated.
One option is to create accounts manually within MailStore, entering the relevant information for each, which will typically include passwords, email addresses and access rights. This works perfectly well for smaller installations, but when dealing with more than a handful of user accounts it does start to make more sense to consider synchronising your MailStore user list with an external user directory service.