You're well in to the evening and the 'simple' site visit you embarked upon has turned in to a monster can of worms.
Turning it off and on again repeatedly has failed and you've been watching status bars for the best part of the day with no hope of seeing home any time soon.
What you'll take away from this three part series of useful links to free utilities and indispensable articles, may just provide that lifeline in such a situation.
Back by popular demand, behold part two of our ultimate list,
compiled by IT professionals from across the UK.