Scientifically proven to solve precisely 99.3% of all technical problems faced by modern civilisation, your ability to “turn it off and on again” is perhaps the most powerful weapon you have in your arsenal as a seasoned IT professional.
It’s important to be realistic however, and, at some point it is I’m afraid, quite likely you’ll be required to go beyond the call of duty.
Of course you should always try pumping the on/off button of affected hardware hysterically to be absolutely certain the geek magic has transferred but failing that you should ready yourself for tough times ahead. Yes, you may well need to ‘Google’, to diagnose symptoms and worse still, troubleshoot with your brain. In extreme cases, you should be warned, it’s not unheard of that the more demanding customers may ask that you plan to prevent the problem from happening again.
Pooled from thousands of IT professionals around the globe, the following software utlities, web services and how-to guides will help you be prepared should the unthinkable strike.
Pinging an IP address (wikihow.com) – visit site
Using Powershell (powershellpro.com) – visit site
Know your DOS commands (computerhope.com) – visit site
Essential command line tools for TCP/IP networking (microsoft.com) – visit site
Learn Linux basics and more (linux.org) – visit site
Every file format in the world! (ace.net) – visit site
Code and scripting tutorials (codeacademy.com) – visit site
Add ‘open with’ shortcuts to your right-click menus (howtogeek.com) – visit site
Recovering deleted files using Recuva (guidingtech.com) – visit site
Free alternatives to Recuva for Macs – visit site
Using event viewer (bleepingcomputer.com) – visit site
Useful free software utilities
Remove almost any malware going with ComboFix (bleepingcomputer.com) – visit site
Update all essential applications in one go (ninite.com) – visit site
Sysinternals troubleshooting utilities – visit site
Visually see where your hard drive space is being used (uderzo.com) – visit site
Make bulk changes to Active Directory (codeplex.com) – visit site
Make some sense out of windows performance counters (codeplex.com) – visit site
Hirens boot disc (hirensbootcd.com) – visit site
Blue screen of death dump analyser (nirsoft.net) – visit site
Fix inaccessible hard drives with Spinrite (grc.com) – visit site
Take your apps with you on a USB drive (portableapps.com) – visit site
Open large files in Hex: HxD (mh-nexus.de) – visit site
Active Directory reporting tool/ editor (cjwdev.com) – visit site
Batch files for restoring file associations (dougknox.com) – visit site
Useful Web-based services
Check if you’re on a blacklist (mxtoolbox.com) – visit site
Check if a Web site is down (isitdownrightnow.com) – visit site
Verify email addresses and other tools (emailchecker.com) – visit site
Diagnose issues with email and Web sites (dnsstuff.com) – visit site
Repair corrupted files online (officerecovery.com) – visit site
Confirm you are using the fastest / best DNS server for your ISP (grc.com) – visit site
Don’t forget to drop in again next month for part two of three of this indispensable series designed to make life just that little bit easier for you.
Please note: We are not affiliated in any way with the products and services listed above.
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