On a default installation, the local data cache is stored here:-
C:\Users\[windows user]\AppData\Roaming\Alt-N\Outlook Connector 2.0\Accounts\[Outlook profile]\[email address]
Possible issues to note:
The above location may be hidden by Windows. To show this folder, go into Tools -> Folder Options -> View in Windows Explorer and ensure that the highlighted option ‘Show hidden files and folders and drives is selected as shown below:-
![](https://kb.zensoftware.co.uk/Attachments/af905360-5115-424f-a867-dc6e.gif)
![](https://blog.zensoftware.co.uk/wp-content/uploads/2021/01/Hidden.jpg)