How to reset the MailStore Gateway admin password

Before you can reset the password within MailStore Gateway you must first stop the MailStore Gateway service.

Once the service is stopped you can then open a command prompt with administrative access, and enter the following command: 

“C:\Program Files\MailStore\MailStore Gateway\service\Host.exe” /locksmith¬†

You will be provided with a new admin password.

Make a note of this password and start the MailStore Gateway service again.