By default BackupAssist uses the C:\ProgramData\BackupAssist v* folder for temporary file operations. If space on the C: drive is limited you can move this by taking the steps below, but it’s important to note, that when upgrading between major versions (eg. version 12 to version 14) you’ll need to repeat the steps again:
1. If Security -> CryptoSafeGuard Settings -> Advanced -> “Enable Shield” is ticked, untick it (this is needed for step 3).
2. Close the BackupAssist UI and stop the BackupAssist service.
3. Move the C:\ProgramData\BackupAssist v* folder to D:\ProgramData\BackupAssist v*.
(Where * is the BackupAssist version number)
4. Open an elevated command prompt and run the following:
mklink /d “C:\ProgramData\BackupAssist v*” “D:\ProgramData\BackupAssist v*”
(Where * is the BackupAssist version number)
5. Start the BackupAssist service.
6. Open the BackupAssist UI and tick Security -> CryptoSafeGuard Settings -> Advanced -> “Enable Shield”.