To reset your installation of BackupAssist so it has no licenses recorded in the software perform the following steps:
- Ensure you’ve taken a copy of the existing keys in Help -> Licenses and if possible deactivate them.
- Stop the BackupAssist Service from the Windows Services Manager.
- Navigate to C:\ProgramData\BackupAssist v*\configuration and delete the following files:
- Start the BackupAssist Service.
- Enter and activate your license key details again via Help -> Licencing.