To reset your installation of BackupAssist so it has no licenses recorded in the software perform the following steps:

1. Ensure you’ve taken a copy of the existing keys in Help -> Licenses and if possible deactivate them.
   
2. Stop the BackupAssist Service from the Windows Services Manager.
   
3. Navigate to C:\ProgramData\BackupAssist v*\configuration and delete the following files:
   
   CortexIT.Licensing.ActivationManager.config
   CortexIT.Licensing.ProductManager.config
   
4. Start the BackupAssist Service.
   
5. Enter and activate your license key details again via Help -> Licencing.