There was a time when archiving email for compliance was something you might only need to be concerned with as a company working in financial and legal services. Today, not least because of GDPR, the picture’s changed and it’s becoming something businesses of all sizes need to consider.
In this post, I’ll run you through how the email archiving software MailStore Server can be configured with your Office 365 accounts to provide a watertight archive that will satisfy all of the common compliance requirements you’re likely to come across.
Great news – it’s here, and it’s available for download now via our website. It’s the latest update to MailStore Server, the email archiving software for Office365, Exchange and MDaemon.
The highlight is a complete overhaul of the web search client, but there’s also the introduction of digital signing for exported email in all three versions of MailStore and status reports for the Service Provider edition.
The developer’s blog announcement mentions they’re ‘bringing the user experience and security to a new level’. I can’t argue with that from what I’ve seen so far, and the particularly interesting part is that this release is the developmental stepping stone for lots more in the way of improvements in the months to come.
Office 365 does offer users some archiving features, but to get anything more than very basic storage you need to either pay for a Premium add-on or go for one of the more expensive Enterprise plans.
Getting your head around what each of the Office 365 plans can offer you in the way of archiving can be a challenge in itself, but as a high-level overview, there are basically three camps…
With 205 million messages being sent every day, email still remains one of the most popular ways to communicate, which means the mailboxes of many businesses today contain all manner of information concerning both customers and staff.
Whether it’s bank details, employment contracts, IP addresses or altogether more sensitive information, the introduction of the Global Data Protection Regulation (GDPR) in May next year will force companies to take the responsibility of managing this data seriously.
Here at Zen Software, we love the fact MailStore is such a versatile animal, able to work with most mail platforms and the vast majority of requirements users throw at it. However, if you’ve got a large mail server running multiple jobs, or lots of hosted mail accounts, for example, it’s possible at some point that you could find yourself pushing the limits of your hardware or bandwidth.
Optimising it isn’t difficult and largely boils down to how fast and how often you need your new email added to the archive. The temptation when setting it up for the first time is to opt for the ‘as fast as possible’ approach, when in reality you may be hammering your resources unnecessarily.
In this post, I’ll look at that and provide some simple tips for optimising your MailStore installation around your business needs.
Almost exactly three years after its release and with 320 service providers under their belts, MailStore today introduce a new and simplified price model for the Service Provider Edition of their popular email archiving software for Office365, Exchange, MDaemon and other mail platforms.
The changes will be welcome news if you’re an IT support company wanting to ‘dip your toes’ in the services market without a large upfront commitment. Plus existing customers should be pleased to see improved margins as a result of lower ongoing costs too.
Straight out of the box, when you perform searches of your archived email as a MailStore user, it looks for your keywords in the header, body and subject of your messages. What you may not know, however, is that it also has the ability to search within some attachment types too if you enable the feature.
I’ve found this to be incredibly helpful when looking back over conversations with customers, helping me find invoice or project references for example, and I’m sure you’ll find it useful in your working day too.
Attachment searching is actually enabled by default, but it’s limited to only .txt and .HTML file extensions, so you’re not using its full potential.
In this short post, I’ll show you how to enable the feature and get MailStore to re-index your historic email so it works for that too.